Terms and Conditions

Welcome to the GRAPE & POIZON website. Please read these Terms and Conditions carefully before using our services.

Acceptance of Terms

• By accessing or using our Site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our Site.

Eligibility

• You must be at least 18 years old to use our Site. By using our services, you represent that you are at least 18 or that you have the consent of a parent or guardian.

Account Registration

• - Provide accurate, complete, and up-to-date information during the registration process.
• - Maintain the confidentiality of your account login information.
• - Notify us immediately of any unauthorized use of your account.

Orders and Payments

• - All orders are subject to acceptance. We reserve the right to refuse or cancel any order for various reasons, including product availability or errors in the product information.
• - You agree to pay all applicable fees and charges for your order, including taxes and shipping costs.
• - Payments can be made via the methods provided on our Site, and you authorize us to charge your payment method for the total order amount.

Shipping and Delivery

• - We aim to process and ship orders promptly. Delivery times may vary based on your location and the shipping method selected.
• - GRAPE & POIZON is not responsible for delays caused by the shipping carrier or other factors outside our control.

Returns and Exchanges

• - If you are not satisfied with your purchase, please refer to our Return Policy on the Site for detailed instructions on how to return or exchange items.
• - Items must be returned in their original condition to be eligible for a refund or exchange.

• E-mail: [email protected]
• Phone: +91 437 7946095
• Address: AH46, Variety Square, Sitabuldi, Nagpur, Maharashtra 440010, India